Privacy Policy

Last Updated: August 26, 2026

Arcora Technologies respects your privacy and is committed to protecting the personal information processed through our website, communications, and technology services. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with Arcora Technologies, including through phone calls, text messages, forms, automated systems, AI-powered communications, and other services.

1. Information We Collect

Depending on how you interact with our services, we may collect information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Business name and business information
• Service or customer address
• Appointment information
• Information about services you request
• Lead and customer information
• Communications made through phone calls, SMS, forms, or automated systems
• Information necessary to configure or operate automation services

We may also collect technical and usage information generated when our website or technology services are used, such as device information, browser information, IP address, and interaction data when applicable.

2. How We Use Information

We may use information to:

• Respond to inquiries and service requests
• Schedule, confirm, reschedule, or cancel appointments
• Send appointment confirmations and reminders
• Provide AI-powered customer communication services
• Capture and organize leads and customer information
• Operate automated follow-up workflows
• Configure and maintain business automations
• Integrate compatible business systems
• Provide customer and technical support
• Maintain records related to our services
• Improve the performance, reliability, and customer experience of our services
• Prevent misuse, fraud, or security incidents
• Comply with applicable legal obligations

3. AI and Automated Communications

Arcora Technologies provides services that may use artificial intelligence and automated systems to assist with customer communications.

These systems may answer calls, respond to inquiries, collect customer information, schedule appointments, manage leads, initiate follow-ups, and perform other configured business workflows.

Information provided during these interactions may be processed by technology service providers used to operate these systems.

4. SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, you may receive SMS communications related to appointments, service requests, customer inquiries, confirmations, reminders, rescheduling, cancellations, follow-ups, and other service-related communications.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is voluntary and is not a condition of purchasing goods or services.

5. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers or subcontractors when necessary to provide supporting services, such as customer service, communications, scheduling, infrastructure, or technology services.

Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.

6. How We Share Information

We may disclose information to service providers that assist us in providing or operating our services, including providers of communications, cloud infrastructure, artificial intelligence technology, customer relationship management systems, scheduling, payment processing, analytics, and other business technology.

These providers may process information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, security, property, or operations of Arcora Technologies, our clients, or others.

We do not sell personal information for monetary consideration.

7. Client Customer Data

Arcora Technologies may process information on behalf of business clients using our automation services.

This may include information belonging to the customers, leads, or prospective customers of those businesses.

When Arcora Technologies processes information on behalf of a business client, that information is used primarily to provide, configure, maintain, and support the services requested by that client.

Business clients are responsible for ensuring that their collection and use of customer information complies with applicable laws and for obtaining any required permissions or consents.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, telecommunications network, artificial intelligence system, or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, support our clients, resolve disputes, enforce agreements, comply with legal obligations, and protect legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Choices

You may contact us to request that we update or correct certain personal information associated with you.

You may stop receiving SMS messages by replying STOP to a message.

Depending on your location and applicable law, you may have additional rights regarding your personal information. Requests regarding those rights may be submitted using the contact information below.

11. Third-Party Services

Our services may rely on or integrate with third-party technology platforms. Those providers may process information according to their own applicable privacy practices and agreements.

Arcora Technologies is not responsible for the privacy practices of independent third-party websites or services that are not controlled by Arcora Technologies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact:

Arcora Technologies
Van Nuys, California, United States
Phone:
+1 (818) 571-1038
Email:
[email protected]